Do you have any questions about the order process of about the delivery time? You can find more information about those kind of issues on this page. 

How long will it take to deliver my package?

Your order will be delivered to your home within 7 to 14 days. You will see the exact delivery time once you have added the product to your shopping cart. 

Which delivery options can I choose from? 

Your package will be delivered by De Koomen Logistiek at the address of your choice. After you have received the wheels and tyres you can drive to a garage of your choice and have the set mounted underneath your car. 

What if i'm not at home at the time of delivery?

If you are not at home at time of delivery you will receive a letter in your mailbox. The letter gives several possibility's which you can choose from to receive your package after all. 

Do I receive a track and trace code?

You can track your package in your account. You will find the track and trace menu at my orders. You will see the status of your order once you have clicked on the order. 

I haven't received a order confirmation. 

It can take a while before you receive an order confirmation. Please contact us by e-mail [email protected] if you have not received an order confirmation after one hour. 

My personal information is incorrect. What do I need to do?

First of all you need to do is log in to your account. Once you have logged in you need to go to profile. You can change your personal information in that menu. Please contact us once you have already placed an order and your address is incorrect. You can send an e-mail to [email protected] or you can give us a call.